Nuport: Full-Stack Cloud Automation Platform
Nuport: Full-Stack Cloud Automation Platform
TIMELINE
TIMELINE
June 2023— Early 2024
June 2023— Early 2024
PLATFORM
PLATFORM
Desktop & Android App
Desktop & Android App
INDUSTRY
INDUSTRY
Logistics, Supply Chain & Storage
Logistics, Supply Chain & Storage
HEADQUARTERS
HEADQUARTERS
Wilmington, Delaware
Wilmington, Delaware
FUNDING
FUNDING
$725K
$725K
Introduction
Introduction
Nuport is a full-stack cloud supply chain platform.
Nuport works with the supply chain, logistics, distribution, and warehouse teams of manufacturers and distributors to automate and streamline processes with data.
With a cloud-based, fully integrated platform, businesses are able to achieve end-to-end visibility of their whole supply chains, cut lead times by up to 65%, and while giving decision-makers more control over their distribution.
Nuport is a full-stack cloud supply chain platform.
Nuport works with the supply chain, logistics, distribution, and warehouse teams of manufacturers and distributors to automate and streamline processes with data.
With a cloud-based, fully integrated platform, businesses are able to achieve end-to-end visibility of their whole supply chains, cut lead times by up to 65%, and while giving decision-makers more control over their distribution.
My Role
My Role
On this project, I served as the lead designer, working in partnership with our product manager,
Mohammad Rabioul, Md Rifat Rahman, CTO Chris Li, Engineer Lead Khondker Nafiul Islam and product CEO Fahim Salam throughout this project.
On this project, I served as the lead designer, working in partnership with our product manager,
Mohammad Rabioul, Md Rifat Rahman, CTO Chris Li, Engineer Lead Khondker Nafiul Islam and product CEO Fahim Salam throughout this project.
Challenges
Challenges
In my design journey, I face challenges in maintaining consistency amidst evolving requirements and feedback. Effective collaboration and integrating user feedback are crucial, as is streamlining design processes and ensuring accessibility. I prioritize staying updated with trends and maintaining version control while balancing creativity with constraints.
In my design journey, I face challenges in maintaining consistency amidst evolving requirements and feedback. Effective collaboration and integrating user feedback are crucial, as is streamlining design processes and ensuring accessibility. I prioritize staying updated with trends and maintaining version control while balancing creativity with constraints.
Work Process
Work Process
My work process begins by discussing requirements with product managers to understand their needs. I then examine user behavior and study similar products for ideas. After drafting initial concepts, I refine my designs based on feedback. Once finalized, I ensure my designs are visually appealing and ready for implementation.
Throughout, I seek feedback and make adjustments as needed. With designs approved, I prep everything for the development team. Collaboration continues as I ensure the final product meets expectations. I conduct usability checks to confirm user-friendliness and reflect on my process for future improvement.
My work process begins by discussing requirements with product managers to understand their needs. I then examine user behavior and study similar products for ideas. After drafting initial concepts, I refine my designs based on feedback. Once finalized, I ensure my designs are visually appealing and ready for implementation.
Throughout, I seek feedback and make adjustments as needed. With designs approved,
I prep everything for the development team. Collaboration continues as I ensure the final product meets expectations. I conduct usability checks to confirm user-friendliness and reflect on my process for future improvement.
Scope Of Work
Scope Of Work
Retail POS (Point Of Sale) Solution
Enhanced E-Commerce Order Creation Journey
Redesigned Admin Dashboard Overview
Customer Issue Management
SMS Top-Up Feature
Retail Transaction History
Combo Package Creation Functionality
Introducing Accounting Module
Billing & Payment Analytics For Admin
Vendor & Customer Ledger
Order Merge Feature
Inventory & Purchase Analytics
Transport Management System (TMS)
Courier Partner Segregation
Fast Action Functionality
Customer Transaction
Delivery Partner Preferences
Retail POS (Point Of Sale) Solution
Enhanced E-Commerce Order Creation Journey
Redesigned Admin Dashboard Overview
Customer Issue Management
SMS Top-Up Feature
Retail Transaction History
Combo Package Creation Functionality
Introducing Accounting Module
Billing & Payment Analytics For Admin
Vendor & Customer Ledger
Order Merge Feature
Inventory & Purchase Analytics
Transport Management System (TMS)
Courier Partner Segregation
Fast Action Functionality
Customer Transaction
Delivery Partner Preferences
Context: Retails POS Solutions
Context: Retails POS Solutions
Conducted user research and usability testing to understand the needs of retail staff. Designed intuitive layouts and streamlined the transaction process to reduce time per sale.
Conducted user research and usability testing to understand the needs of retail staff. Designed intuitive layouts and streamlined the transaction process to reduce time per sale.
Context: Enhanced E-Commerce Order Creation Journey
Context: Enhanced E-Commerce Order
Creation Journey
Mapped out user journeys and identified pain points. Redesigned the order creation workflow to be more intuitive and efficient.
Mapped out user journeys and identified pain points. Redesigned the order creation workflow to be more intuitive and efficient.
Context: Customer Issue Management
Context: Customer Issue Management
Developed a ticketing system integrated within the platform, allowing for easy tracking and resolution of customer issues.
Developed a ticketing system integrated within the platform, allowing for easy tracking and resolution of customer issues.
Context: SMS Top-Up Feature
Context: SMS Top-Up Feature
Enables users to receive real-time notifications regarding their account balance and prompts them to recharge when their balance is low.
Enables users to receive real-time notifications regarding their account balance and prompts them to recharge when their balance is low.
Context: Basic Accounting
Context: Basic Accounting
Provided a comprehensive solution for financial management, reducing the need for third-party accounting tools.
Provided a comprehensive solution for financial management, reducing the need for third-party accounting tools.
Context: Inventory & Purchase Analytics
Context: Inventory & Purchase Analytics
Created detailed analytics tools that help businesses track stock levels, reorder points, and supplier performance.
Created detailed analytics tools that help businesses track stock levels, reorder points, and supplier performance.
Context: Courier Partner Segregation
Context: Courier Partner Segregation
Implemented a fast action toolbar with customizable shortcuts for common tasks.
Implemented a fast action toolbar with customizable shortcuts for common tasks.
The Results
The Results
After extensive collaboration, we significantly enhanced the user experience, characterized by improved usability and visual appeal. The redesigned order creation journey, and SMS feature contributed to increased efficiency and a marked improvement in overall performance. User reception was notably positive, especially with the introduction of new features such as Customer Issue Management, Order Merge, Combo Package Creation, and Fast Action.
After extensive collaboration, we significantly enhanced the user experience, characterized by improved usability and visual appeal. The redesigned order creation journey, and SMS feature contributed to increased efficiency and a marked improvement in overall performance. User reception was notably positive, especially with the introduction of new features such as Customer Issue Management, Order Merge, Combo Package Creation, and Fast Action.
